We are BSL approved producers. We achieve a quality chip by not only using the necessary machinery, which must be carefully and regularly maintained, but by using fully trained and experienced operators.
Our Quality and Monitoring Policy provides useful guidance on how best to store timber and wood chip, ensuring that together we can achieve a premium quality product. In this we also detail what it is we do at the processing stage to ensure you get maximum production, without compromising on quality.
We have found that sustainable round timber supply is essential for our business and as such we have long term contracts for supply of raw timber to meet our wood chip requirements, in which case we always have a buffer stock.
Please note, we only process virgin timber. Waste or recycled wood is inherent with a high risk of damage to our machinery, just as it is to your boiler and equipment.
Additionally, with our close affiliation with all Forestry and Woodland providers in Scotland, we firmly believe in sustainability and only take timber from sustainable sources.
Our high levels of Customer Service ensure we satisfy both private and commercial clients. The majority of our customers are hotels and leisure centres and farms and industrial, who cannot afford to have downtime on their heating systems. Therefore, it is imperative that we “Do what is says on the tin” and make planned deliveries in a timely manner to our customers’ satisfaction.